Graphs Not Updating

Why Don't I See Data Plotted on the Graph?

If your historical graph is empty or you can't see any data plotted, don't worry. In most cases, the issue is easy to resolve.

The Breathe Tech app stores and displays historical data after Airmonitor Plus has been connected to Wi-Fi and has had time to upload readings to the cloud.

New Devices

If you've only just connected Airmonitor Plus, the graph may appear empty initially.

Historical data is uploaded at regular intervals, so it can take up to 15 minutes before the first data points appear on the graph.

Tip - Even if the graph isn’t visible yet, live readings should appear immediately on the device’s display and in the app’s device detail screen. The graph will catch up shortly.

Check Your Wi-Fi Connection

Historical data is only uploaded when Airmonitor Plus is connected to Wi-Fi.

If the monitor is offline:

• Live readings will continue to appear on the display.
• Historical graphs will not update until the Wi-Fi connection is restored.

You can confirm the connection by checking that the Wi-Fi icon is displayed on Airmonitor Plus and that the device appears online in the Breathe Tech app.

If the Graph Is Still Empty

If you've waited more than 15 minutes, confirmed that Airmonitor Plus is connected to Wi-Fi, and the graph still shows no data, please contact Breathe Tech Support.

To help us investigate, please include:

• Your order number.
• A screenshot of the graph.
• A screenshot of the Airmonitor Plus Home screen showing the current readings.
• A brief description of the issue.

Frequently Asked Questions

Why do I see live readings but no graph?

Live readings are displayed directly from Airmonitor Plus. Historical graphs use cloud data, which requires a Wi-Fi connection and a short upload interval before points appear.

How often is graph data updated?

Historical graph data is uploaded approximately every 15 minutes. This helps reduce network traffic while providing a detailed record of changes throughout the day.

Can I view historical data without Wi-Fi?

No. Historical graphs use cloud-stored data, so Airmonitor Plus must be connected to Wi-Fi to upload readings.

How much history can I view?

The Breathe Tech app stores up to 90 days of historical air quality data for each connected Airmonitor Plus.

My graph has gaps. Is this normal?

Gaps can occur if Airmonitor Plus was powered off, disconnected from Wi-Fi, or temporarily unable to upload data. Once the connection is restored, new readings will continue to be recorded.