Our returns policy is designed with simplicity in mind, ensuring a hassle-free experience for our customers.
Easily initiate returns through our user-friendly website, with clear step-by-step instructions.
Enjoy the convenience of prepaid return labels and swift processing, ensuring a prompt resolution. We prioritize customer satisfaction, making the return process as seamless as possible
Starting online returns is easy
- Go to the returns portal on our website.
- Enter your order number and email address or phone number to sign in.
- Go to your order history, select the order and items you want to return or exchange and follow the instructions.
- Once your request is approved, you will receive an email with a shipping label and instructions.
How soon will I get my refund?
- After your return has been processed, you will receive a refund notice from us and it will take an additional 1-3 business days for the refund to be returned to your original payment method.
- If more than 15 business days have passed since we’ve approved your return and you have not received your refund, please contact us at [email protected].
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