We are currently aware of a technical issue affecting data history and data exports for some BREATHE Airmonitor Plus users.
Some users may experience:
Historical data not displaying correctly or appearing to be limited to approximately 7 days.
Data export requests showing as successful, but the export email not being received.
Errors when attempting certain data exports.
Our engineering team is actively investigating the issue and working on a fix.
Airmonitor Plus normally provides up to 90 days of historical data storage, so the current behavior is not expected.
We apologize for the inconvenience and appreciate your patience while we work to resolve this. We will update this notice as soon as we have further information or confirmation that the issue has been fixed.
We are currently aware of a technical issue affecting data history and data exports for some BREATHE Airmonitor Plus users.
Some users may experience:
Historical data not displaying correctly or appearing to be limited to approximately 7 days.
Data export requests showing as successful, but the export email not being received.
Errors when attempting certain data exports.
Our engineering team is actively investigating the issue and working on a fix.
Airmonitor Plus normally provides up to 90 days of historical data storage, so the current behavior is not expected.
We apologize for the inconvenience and appreciate your patience while we work to resolve this. We will update this notice as soon as we have further information or confirmation that the issue has been fixed.
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